Frequently Asked Questions

Air conditioning is an absolute must have in any UK home – especially in the age of robot vacuum cleaners and self-driving cars! Air cons aren’t just a used-once-during-a-heatwave-and-never-again type of thing. They also warm, dehumidify, and filter your air. Consider a frosty winter morning: your AC could provide rapid warmth upstairs while you get dressed for work as the slower central heating gradually warms the rest of the house.

And what does the internet say? Browsing Reddit, a common theme you’ll find is: well-insulated British new-build + work from home + windows wide open but no cool breeze in the dead of night. Countless testimonials describe their AC purchase as the best decision they made that year and reckon AC units are worth their weight in gold.

Modern air conditioners use inverter technology which means once a desired temperature has been reached, they maintain that temperature (and use less power in doing so). For example, a 3.5kW unit won’t always be running at ‘full blast’ – it may use only half of that to maintain a room at a 22°C.

Secondly, you can choose to warm only a single room (if desired) with a split unit air con versus having central heating warm your entire house.

Two main determining factors for your best set up are the size of your room(s) and your budget.

While portable AC units are the cheapest, we do not recommend them as they are less powerful, less energy efficient, and create more noise. They’re a hassle to lug from room to room and store away in winter months.

Wall-mounted split units are the best option for most people: sufficiently powerful (up to 7kW, more than plenty for most spaces), efficient, quiet, and are easy to fit. Where wall space is lacking, units can sit on the floor. A multi-split would suit situations whereby outdoor space is limited (permitting only one heat pump).

A concealed, ducted system is by far the most aesthetic but also most expensive option. Installing such discrete grilles / vents requires more time and labour to navigate the void space above ceilings and in walls.

Most air conditioning units today are very quiet; running as low as 20dBA (equal to a whisper) so you can sleep sound throughout the year.

Portable air conditioner units are much louder. True comfort is not just about cooling. True comfort should be achieved effortlessly.

Keep in mind the following figures are just estimates. In your free site survey, our expert engineers will assess your property to recommend the best air conditioner(s) that fits your needs.

For most bedrooms and small-medium sized lounges, a 2.5-3.5kW unit suffices. For an open-plan living space (e.g. kitchen combined with lounge), you’re looking at 3.5-5kW units. Lastly, an even larger open-plan space (e.g. 60sqm, kitchen with island + dining area + lounge) may require a 7kW ceiling cassette or ducted setup (to assist with even air distribution).

All our engineers are certified professionals who know what they’re doing. Being NICEIC and REFCOM registered means our work is carried out in a fast, safe, and eco-friendly manner.

Yes. We try to reduce our impact on the ozone layer and on climate change by prioritising the most energy-efficient and responsible solutions where possible.

As a guide, our prices for installing a single split unit start from £1750 £1449. Our engineer’s survey of the site, parts, and labour are all covered within this. This goes without saying that more expensive models and/or a greater number of units will command a higher price. For a more in-depth quote, contact us with all the important details of the work you wish to get done.

Most engineers doing a job properly (like us) can install a split unit in one day. This assumes an uncomplicated install with regards to access, layout, prep work, etc.

Yes, we do and there is a 10% discount for those who pay in crpyto. We accept bitcoin, ethereum, solana, USDC and more (just ask us).

Generally, no. As long as your install is discrete, on a flat roof, and at least a metre from you and your neighbours boundary.

If you’re looking to install multiple units, in commercial or listed buildings, or in areas of outstanding natural beauty, then planning permission is very likely needed. It’s always best to first check with your local authority.

It’s a fact of life that things sometimes stop working. But regular, basic maintenance (in the form of an air conditioner service visit) prevents potential faults from causing an expensive breakdown at the worst possible time. Prevention is far better than cure. We check air flow, clean filters, flush drain lines, etc. It’s a few hours work, but well worth the price.

You can speak to one of our representatives by calling 07877 272 652, write to us via email at hello@promatic.ac, or fill out a form on our contact page