Frequently Asked Questions

Here at Promatic Air Conditioning Services we appreciate the weight of the adage ‘a man’s home is his castle’. That’s why we offer expert air conditioning installation services for our clients’ comfort in their living rooms, lofts, bedrooms, and conservatories.

We also service and repair our clients’ air conditioning systems to keep them running efficiently while minimising downtime.

Air conditioning is an absolute must have in any UK home – especially in the age of robot vacuum cleaners and self-driving cars! Air cons aren’t just a used-once-during-a-heatwave-and-never-again type of thing. They also warm, dehumidify, and filter your air. Consider a frosty winter morning: your AC could provide rapid warmth upstairs while you get dressed for work as the slower central heating gradually warms the rest of the house.

And what does the internet say? Browsing Reddit, a common theme you’ll find is: well-insulated British new-build + work from home + windows wide open but no cool breeze in the dead of night. Countless testimonials describe their AC purchase as the best decision they made that year and reckon AC units are worth their weight in gold.

Not at all. Modern single split and multi split air conditioning systems (those ductless, wall mounted units) are incredibly efficient – often with A+++ Energy Efficiency ratings.

Air cons output 3-4kW of heating or cooling for every 1kW input of electricity. Also, latest inverter technology means a compressor’s speed (and thus power usage) is now automatically adjustable (and not fixed as in older machines) to cool as efficiently as possible.

All in all, a 2kW AC may only need 0.25kW of electricity to keep your WFH office a steady 18°C.

Finally unlike central heating which warms your entire house, split air conditioners can be turned on and off on a per-room basis.

Most air conditioning units today are very quiet; running as low as 20dBA (equal to a whisper) so you can sleep sound throughout the year.

Portable air conditioner units are much louder. True comfort is not just about cooling. True comfort should be achieved effortlessly.

Generally, no. As long as your install is discrete, on a flat roof, and at least a metre from you and your neighbours boundary.

If you’re looking to install multiple units, in commercial or listed buildings, or in areas of outstanding natural beauty, then planning permission is very likely needed. It’s always best to first check with your local authority.

Two main determining factors for your best set up are the size of your room(s) and your budget.

While portable AC units are the cheapest, we do not recommend them as they are less powerful, less energy efficient, and create more noise. They’re a hassle to lug from room to room and store away in winter months.

Wall-mounted split units are the best option for most people: sufficiently powerful (up to 7kW, more than plenty for most spaces), efficient, quiet, and are easy to fit. Where wall space is lacking, units can sit on the floor. A multi-split would suit situations whereby outdoor space is limited (permitting only one heat pump).

A concealed, ducted system is by far the most aesthetic but also most expensive option. Installing such discrete grilles / vents requires more time and labour to navigate the void space above ceilings and in walls.

Keep in mind the following figures are just estimates. In your free site survey, our expert engineers will assess your property to recommend the best air conditioner(s) that fits your needs.

For most bedrooms and small-medium sized lounges, a 2.5-3.5kW unit suffices. For an open-plan living space (e.g. kitchen combined with lounge), you’re looking at 3.5-5kW units. Lastly, an even larger open-plan space (e.g. 60sqm, kitchen with island + dining area + lounge) may require a 7kW ceiling cassette or ducted setup (to assist with even air distribution).

All our engineers are certified professionals who know what they’re doing. Being NICEIC and REFCOM registered means our work is carried out in a fast, safe, and eco-friendly manner.

Our specialists can install a split unit in one day. This assumes an uncomplicated job with regards to access, layout, prep work, etc. For a whole house install (all bedrooms and a lounge) you could likewise be chilling in a week.

As a guide, our prices for a single split unit install start from £1750 £1449. Our engineer’s survey of the site, parts, and labour are all covered within this. Of course, more expensive models and/or a greater number of units will command a higher price.

For a more in-depth quote, why not contact us with all the important details of the work you wish to get done?

Yes, we do and there is a 10% discount for those who pay in crypto. We accept bitcoin, ethereum, solana, USDC and more (just ask us).

Yes. We try to reduce our impact on the ozone layer and on climate change by prioritising the most energy-efficient and responsible solutions where possible.

It’s a fact of life that things sometimes stop working. But our regular air con maintenance service prevents potential faults causing an expensive breakdown at the worst possible time. We recommend a minimum service annually, and every 6 months if using AC for the winter too. We check air flow, clean filters, flush drain lines, etc. It’s a few hours work, but well worth the price.

You can speak to one of our friendly staff by calling or texting us on 07877 272 652, writing to us at hello@promatic.ac, or filling out a contact form. No chatbots or AI here; just real people happy to help.