Your privacy is important to us. It is our policy to respect your privacy and comply with applicable laws regarding any of your personal data collection, including across our website (www.promatic.ac) and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information (any information you knowingly and actively provide us when participating in any of our services) and “automatically collected” information (any information automatically sent by your devices while accessing our services).
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser: including your device’s IP address, browser type and version, the pages you visit, time and date of your visit, time spent on each page, etc. Furthermore, if you encounter errors while using the site, we may automatically collect data such as technical details about your device, what you were trying to do when the error happened, and other information relating to the problem.
Although this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individuals.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information (e.g. when sending content to us or when you contact us) which may include one or more of the following: name, phone number, email address, your location, etc.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: to provide you with our services; to enable you to personalise your experience of our website; to contact and communicate with you; for analytics, market research, advertising, and business development, including to improve our website and associated social media platforms.
Security of Your Personal Information
When we collect, retain, and process your personal information, we will we will do our best to protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access or use. But we advise that no method of transmission or storage is 100% secure and cannot guarantee absolute data security.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. We may retain your personal information for our compliance with a legal, accounting, or reporting obligation purposes.
Disclosure of Personal Information to Third Parties
We may disclose personal information to: third-party service providers for the purpose of enabling them to provide their services; our employees, contractors, and/or related entities; and our existing or potential agents or business partners.
Your Rights and Controlling Your Personal Information
By providing personal information to us, you understand we will collect, hold, and use your information as per this privacy policy. You do not have to provide this to us but, if you do not, it may affect your use of our services available to you.
You may request a copy of the personal information that we hold about you by submitting a Data Subject Access Request (DSAR). If you believe that any information we hold about you is inaccurate, you may inform us and we will take reasonable steps to correct any such errors.
If you have previously opted in to us using your personal information for marketing purposes, you may change your mind at any time and unsubscribe from such communications by informing us in writing.
In certain circumstances, you can ask for your personal data to be erased from the records held by organisations. While you may request that we delete your information, we cannot recall any email we have already sent. Additionally, this is a qualified right; it is not absolute, and may only apply in certain circumstances.
For any questions or concerns regarding your privacy, you may write to us at hello@promatic.ac
